Frequent Asked Questions

👉 What are Board members’ responsibilities?

Board members: Govern the association

Approve budgets & financials
Set policy , meetings,
Oversee major decisions
Work with the Management Company to ensure smooth business operations

City HOA Management assists the Board in performing its duties effectively.

👉Is City HOA Management A local Company?

Yes — we are locally owned and located in Walnut Creek, CA. We understand the unique needs of HOAs and communities throughout the Bay Area.

👉I am on the BOD with 52 units in the bay area can you give me your overview of your scope of serve

we handle daily operations, financial management, and resident relations to ensure your community runs smoothly. Our services include enforcing policies, maintaining common areas, overseeing board communications, and ensuring compliance with regulations.

For a tailored management proposal, contact City HOA today!

👉How does the HOA Board work with City HOA Management?

The Board sets policies, makes key decisions, and approves budgets. City HOA Management works under the Board’s direction to carry out those policies, manage day-to-day operations, and advise on best practices. .

👉Is the Management Company part of my HOA board?

No. The management company is a third-party consultant service that is hired by a homeowners association to help support the operations of the HOA. Your management company is an outside business with expertise in the bay area and across northern California HOA management that carries out the instructions of your HOA board.

👉What is HOA management and the BOD fiduciaries duties?

The Board of Directors (BOD) has a fiduciary duty to act in the best interest of the HOA, make informed decisions, manage funds responsibly, and follow governing documents and legal requirements .

These duties require them to act in the best interests of the organization, exercising reasonable care, being loyal and following the laws, use of the business judgement rule and organizational policies.

👉What are some of the operational duties and association services that City HOA Management performs

City HOA Management provides expert administration to ensure the smooth operation of your homeowners association. As a non-profit mutual corporation, your HOA relies on structured management to maintain financial stability, upkeep, and community harmony. Key services include:

Financial Management: Budgets, accounting, and reserve fund oversight
Property Maintenance: Vendor coordination and upkeep of shared spaces
Risk & Compliance: Insurance management, civil code adherence, and Davis-Stirling Act compliance
Board Support: Meeting coordination, policy enforcement, and CC&R implementation

👉Do You manage small HOA's with few as 10 units

Yes ! City HOA Management specializes in small to medium sized associations and offer lower cost effective fees starting as low as $600.00 per month or consulting by the Hours starting at $50.00 , Fees examples: 14 units $740.00 per month. Free 2 hours HOA Consulting and training for any BODs in June !

👉Does the Management Company enforce the HOA rules?

We help administer and track compliance with your association’s CC&Rs and rules. The Board retains ultimate authority, and enforcement actions are always done according to the association’s governing documents.

👉Do Many HOA associations have Reserve Funding levels that cannot support reserve components ?

Inflation and rising costs have led to lower reserve funds for many HOAs, making it difficult to cover major repairs or replacements for shared assets like roofs, HVAC systems, and pavement. Unlike operating funds, reserves are specifically set aside for significant future expenses, not routine maintenance.

A reserve study is a crucial tool that helps HOAs assess their financial readiness and determine the necessary funding levels to avoid unexpected special assessments. Proper reserve funding ensures long-term financial stability and protects property values

👉What type of training , experience or certification do the HOA community managers have ?

All Managers at City HOA Management hold professional certifications like the Certified Manager of Community Associations (CMCA) , A California Real Estate license and are members of the Community Association Institute , The CEO is certified by the Institute of Real Estate Management ARM and holds a California Real Estate Brokers License and a BA from San Jose State University. Most manager have 10 pus years of Experience in the CID management industry.

👉What are some of the management company’s accounting duties?

As fiduciaries for the association, the management company has a legal obligation to act in the best interest of the HOA. Some of the management company’s duties are defined by state law; others are important financial duties that the HOA board simply does not have time to manage.

Dues collection, Accounts payable
Monthly financial, budgets. and Reserves
Operation costs statements
Collections support
Escrow and Re-sale Services

Contact a HOA Expert